Accessibility
We work with people with disabilities every day. A website that shuts any of them out would contradict the whole point of this practice, so here is exactly where we stand and how to tell us when we get it wrong.
The standard we build to
We aim at the Web Content Accessibility Guidelines version 2.1 at level AA, the same standard used to measure compliance with the Americans with Disabilities Act. Aiming at it is a commitment, not a certificate. Where we fall short, we want to hear about it and fix it.
What is already in place
- Every page can be operated with a keyboard alone, and the element you are on is always visibly outlined.
- A skip link at the top of every page jumps straight past the menu to the content.
- Text and background colours were chosen to meet the contrast ratios the standard requires, and text resizes without the layout breaking.
- Images that carry meaning have written descriptions, and decorative ones are hidden from screen readers so they do not add noise.
- Every form field has a real label attached to it, and errors are announced rather than shown by colour alone.
- Animation is reduced automatically when your device is set to prefer reduced motion.
- The whole site works in English and in Spanish, and the page tells assistive software which language it is in so a screen reader pronounces it correctly.
Where we know we fall short
Being honest about this is more useful than claiming perfection.
- The eligibility form and the application form are Google Forms. We do not control how they are built, and their accessibility is Google's, not ours. If either one blocks you, call us and we will complete it with you over the phone.
- Some documents and links point to outside sites, such as the accrediting body or the federal complaint portal, whose accessibility is also outside our hands.
- This site has not been audited by an outside firm. Our review is our own, which means it can miss things.
Tell us and we will fix it
If a page, a form or a document keeps you from doing something on this site, we want to know. Tell us the page you were on, what you were trying to do, and what you use to browse, a screen reader, magnification, voice control or a keyboard. We answer, and we fix what we can.
Call 305-602-0268 or write to info@denalibehaviorcrt.com. If you would rather not use a form or a computer at all, call and a person will do it for you, including checking your eligibility and booking your appointment.
Help in person, not just online
Qualified sign language interpreters, materials in large print or audio, and other auxiliary aids are provided free of charge for appointments and for anything you need to read. The full notice of that right is here: Nondiscrimination and language assistance.