Nondiscrimination and language assistance
Everyone gets the same care here, and nobody has to pay to be understood. If English is not your language, or if a disability makes communication harder, the help you need is free and it is your right.
Our commitment
Denali CRT, LLC complies with applicable federal civil rights laws and does not discriminate, exclude anyone or treat anyone differently on the basis of race, color, national origin, age, disability or sex, including pregnancy, sexual orientation and gender identity.
That applies to who we accept as a client, how services are provided, how staff and families are treated, and who we hire.
Help that costs you nothing
- If you have a disabilityQualified sign language interpreters, and written information in other formats such as large print, audio, accessible electronic formats and other formats you need.
- If your language is not EnglishQualified interpreters and information written in other languages. Our team already works in English and in Spanish every day, and for any other language we bring in an interpreter.
You never pay for any of this, and you never have to bring your own interpreter. Ask the front desk, or call us, and we arrange it before your appointment.
If you believe we discriminated against you
You can file a grievance with us. Ask for the Civil Rights Coordinator by phone at 305-602-0268, by email at info@denalibehaviorcrt.com, or in person or by mail at 10200 NW 25th St, Suite 204, Doral, FL 33172.
If you need help filing the grievance, the Civil Rights Coordinator will help you write it. Filing one never affects the care you receive.
You can also go straight to the federal government
File a civil rights complaint with the Office for Civil Rights at the U.S. Department of Health and Human Services: 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201. By phone, 1-800-368-1019, or 1-800-537-7697 for TDD. Complaint forms are available on the department website.
The online complaint portal is here: ocrportal.hhs.gov
Free language help, in your language
The same message below, in the languages most spoken by the families around us. Call the number and say the name of your language.
- EspañolATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 305-602-0268.
- Kreyòl AyisyenATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 305-602-0268.
- PortuguêsATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 305-602-0268.
- 中文注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 305-602-0268。
- FrançaisATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 305-602-0268.
- Tiếng ViệtCHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 305-602-0268.
- العربيةملحوظة: إذا كنت تتحدث اللغة العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 305-602-0268.
- РусскийВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 305-602-0268.
- TagalogPAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 305-602-0268.
- DeutschACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 305-602-0268.
- ItalianoATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 305-602-0268.
- 한국어주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 305-602-0268 번으로 전화해 주십시오.
- PolskiUWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 305-602-0268.
- ગુજરાતીસૂચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 305-602-0268.
- हिन्दीध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 305-602-0268 पर कॉल करें।